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Consumer Contracts (Information etc.) Regulations 2013

Purpose: To draw barristers' attention to obligations that may arise from these Regulations
Scope of application: Barristers who accept instructions directly from lay clients who are consumers
Issued by: The Legal Services and Ethics Committees
First reviewed: 01/05/2016
Last reviewed: 10/04/2019
Status and effect: Please see the notice at end of this document. This is not "guidance" for the purposes of the BSB Handbook I6.4.

The 2013 Regulations – when the Regulations apply – who is a ‘consumer’ – ‘off-premises’, ‘distance’ and ‘on-premises’ contracts – required pre-contract information – cancellation rights – duties on cancellation – no work during cancellation period without express consent – consequences of non-compliance – client care letters – further guidance


Download: Consumer Contracts (Information etc.) Regulations 2013:

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Important Notice

This document has been prepared by the Bar Council to assist barristers on matters of professional conduct and ethics. It is not “guidance” for the purposes of the BSB Handbook I6.4, and neither the BSB nor a disciplinary tribunal nor the Legal Ombudsman is bound by any views or advice expressed in it. It does not comprise – and cannot be relied on as giving – legal advice. It has been prepared in good faith, but neither the Bar Council nor any of the individuals responsible for or involved in its preparation accept any responsibility or liability for anything done in reliance on it. For fuller information as to the status and effect of this document, please see here.

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